Posted  By: C. Harrison/July 24, 2015

The Federal Emergency Management Agency (FEMA) is reminding National Flood Insurance Program (NSIP) policyholders, who filed a claim as a result of Hurricane Sandy, that they have 60 days to register to have claim files reviewed if they believe their claims were underpaid. FEMA set a September 6, 2015 as the last day for policyholders to register.

To be eligible for the review, policyholders must have experienced flood damage between Oct 27, 2012 and Nov 6, 2012 as a result of Hurricane Sandy. Policyholders can call the NFIP’s Hurricane Sandy claims center at 1-866-337-4262. To download a form requesting a review. The downloaded form may be filed out and emailed to FEMA-sandyclaimsreview@fema.dhs.gov– to start the review process.

FEMA will request the policyholder’s claim file from their insurance company and forward it to the NFIP review office within two business days. Files will be assigned to highly skilled, NFIP-certified adjuster who will serve as a caseworker for the insured. The entire process should take less than 90 days. Caseworkers will contact policyholders to guide them through the review process.

Policyholders who have already registered for the Hurricane Sandy claims review do not need to take any additional action and can expect to be contacted by their caseworker.

If you have questions, please contact FEMA’s  intergovernmental Affairs Division at (202) 646-3444 or at FEMA-IGA@fema.dhs.gov